Privacy Policy

By submitting your information you consent to the use of that information as laid out below.

1. Introduction

For the purposes of the GDPR (General Data Protection Regulation)  the 'Data Controller' for this website is Shmooz. Shmooz is a trading name of DH Gorn LTD. The privacy and security of our customers is important to us. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information, and the procedures that we have in place to safeguard your privacy.

2. The information we collect and how we use it

In order to purchase products or services from us, we need to know your name, address, and email address and various other details. We gather this information to allow us to contact you efficiently and deal with your order. The relevant information is then used by us to communicate with you regarding our products and services or as otherwise required.

By providing the above data to complete your order you are also giving us the information to contact you with any future Newsletters/offers we may have. If you do not wish to be on this list please email us on and we can remove you from our database.

Aside from the matters laid out above, your personal data will never be disclosed to any third party, ever.

3. Our use of cookies and other information gathering technologies

Shmooz employ information gathering technologies for the purposes of collecting information and statistics about the users of this site, but such information will not be used to identify any individual. The purpose of gathering such information is to assist us to analyse the use of the website and revise it for the benefit of our customers by making your visit to the site more efficient and to improve and increase the content found to be most popular.

We also employ cookies on this site. Cookies are small text files used on the internet for a variety of purposes. We use cookies to make your use of the website more efficient, for example by saving you the trouble of re-entering information. Although the cookie may provide an automated identification of your computer to our workstation, no personal data is stored in the cookie.

You may adjust your computer's settings to block cookies, or to accept them only on confirmation from you. Because of the wide variety of browsers and operating systems used by our customers we cannot provide detailed instructions for this; however your browser should contain details in its help facility.

4. How we protect your information

The internet is not a secure medium. We have put in place various security measures but you are advised to treat the internet as an insecure medium in all your communications with us. However payments made through this website are handled using secure socket layer technology or other technology which is at least (if not more) secure than that.

Your payment information will not be retained by us and will not be disclosed to anyone under any circumstances.

5. Sale of business

If DH Gorn Ltd is integrated into any other company or organisation your details may be disclosed to our advisers and any prospective operators and their advisers and will be passed on to the new operators of Shmooz.

6. Updating your details

If any of the information that you have provided to Shmooz changes, for example if you change your email address, please update your details within the my account section of the website or email us at  

7. Your consent

By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We will also email you should you make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

Owing to the global nature of the internet's infrastructure the information you provide may be temporarily transferred to and stored in countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy whilst in transmission.

8. Data Retention Periods and removing your data.

All the data we store is kept for a long as necessary to complete the transactions. If you have been added to our database and you are receiving emails from us which you no longer wish to receive, you can be removed from this easily. You can either respond to the email informing us to remove you from our database. Once we have received your notice to be removed we will have your information deleted within 1 month of this. All customers’ data that is removed will be done so by a senior member of the team and will be witnessed by another.

9. Complaints and SAR

If you feel that Shmooz have broken any guidelines on the GDPR then you have the right to contact us directly to ask which data we hold on you by submitting a SAR (Subject Access Request), we have 1 month to respond to this. If you are still unhappy with this then every individual has the right to complain to the ICO (